After 60,000 collections in 25 days, Mayor Talib Bensouda had a meeting with the entire Mbalit team including Drivers, Janitors, Secretaries and Ticket Sellers to get first hand information on their experiences.
The lord Mayor also invited the Mbalit committee to take notes so that the recommendations can be developed to support the team. The interactions were pure quality and The Lord Mayor was inspired by the team dedication and he is confident that this project was a great initiative.
Mbalit is a very complex operation and so far so good. We implore the general public to give their feedback on their Mbalit experiences at their nearest ward office.